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<![CDATA[Analisis Strategi Content Marketing pada PT. Saudagar Buah Indonesia Menggunakan Metode Six Sigma ]]>
<![CDATA[Larasati Septya Rizqi]]>;
<![CDATA[Irfan Ardiansah]]>
<![CDATA[ Jurnal Rekayasa Sistem Industri Vol. 11 No. 2 (2022): Jurnal Rekayasa Sistem Industri ]]>
Publisher : <![CDATA[Universitas Katolik Parahyangan ]]>
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DOI: 10.26593/jrsi.v11i2.4543.221-228
<![CDATA[This research is a field observation at PT. Saudagar Buah Indonesia, which is one of the companies that work on snacks known as fruit strips. Rebranded in February 2020, which coincided with the COVID-19 pandemic, PT. Saudagar Buah Indonesia experienced difficulties in marketing its products offline. Therefore, they maximized their marketing activities online. In their online marketing efforts, the marketing team of PT. Saudagar Buah Indonesia conducts various digital marketing strategies, including content marketing. The purpose of this research is to examine the advantages and disadvantages and provide improvements to the content marketing strategy run by the marketing team of PT. Saudagar Buah Indonesia. Six Sigma is an industry-accepted and proven methodology used for business process improvement. This methodology is known as a disciplined methodology for defining, measuring, analyzing, improving, and controlling the quality of products, processes, and transactions of every company, with the goal of almost all defects being eliminated through a stage known as DMAIC (Define, Measure, Analyze, Improve, and Control). Six Sigma methodology is carried out qualitatively by analyzing problems and controlling or improving each issue. This research proposes improvements to the content marketing strategies, where the gain is expected to enhance the quality as well as deficiencies.]]>
<![CDATA[Perancangan Ulang Tata Letak Fasilitas Pabrik PD Ayam Ras dengan Metode Systematic Layout Planning (SLP) ]]>
<![CDATA[Ade Yulia]]>
<![CDATA[ Jurnal Rekayasa Sistem Industri Vol. 11 No. 2 (2022): Jurnal Rekayasa Sistem Industri ]]>
Publisher : <![CDATA[Universitas Katolik Parahyangan ]]>
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DOI: 10.26593/jrsi.v11i2.5005.121-128
<![CDATA[PD Ayam Ras is a food industry that processes coffee beans into ground coffee ready for brewing. The problems that arise in PD Ayam Ras are caused by unplanned layout design between departments, inefficient material transfer distances and costs material handling that have not been calculated. This causes departments that have closely related material flow sequences to be located far apart. In addition, there is backflow (backtracking) resulting in movement back and forth in the production process. PD Ayam Ras still has empty space that has not been utilized so that space utilization is not optimal resulting in inefficient material flow in the coffee powder production process, thus increasing distance and costs material handling. The purpose of this research was to determine the initial layout of the PD Ayam Ras, analyze the layout of PD Ayam Ras factory based on material handling distances, material handling costs and inter-departmental linkages and produce a proposed layout design for PD Ayam Ras .The method used to redesign the facility layout in PD Ayam Ras factory is Systematic Layout Planning (SLP ) method with the help of Blocplan software. The results of the study obtained an efficiency of 36.02 % with costs material handling of Rp. 540,559.40 per day.]]>
<![CDATA[Peningkatan Kualitas Layanan Penyedia Layanan Logistik Berdasarkan Integrasi SERVQUAL dan QFD ]]>
<![CDATA[Ramli Murgani]]>;
<![CDATA[Sawarni Hasibuan]]>
<![CDATA[ Jurnal Rekayasa Sistem Industri Vol. 11 No. 2 (2022): Jurnal Rekayasa Sistem Industri ]]>
Publisher : <![CDATA[Universitas Katolik Parahyangan ]]>
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DOI: 10.26593/jrsi.v11i2.5253.229-242
<![CDATA[This study aims to find the causes of customer dissatisfaction and its implications for logistics service provider (LSP) operations management by improving the quality of customer service. This research is a case study on Pusat Logistik Berikat (PLB), a logistics service provider based in Cilincing, Indonesia. Qualitative and quantitative methods were used with the Delphi method for expert validation. Data were collected during the covid-19 pandemic using questionnaires distributed to a limited sample of 50 PLB customers and semi-structured interviews to deepen information related to site observations. The 5-dimensional service quality (SERVQUAL) instrument was validated using 40 completed questionnaires used as primary data, resulting in 33 valid attributes. GAP analysis found 30 attributes have low performance, and reliability, assurance, tangibles, responsiveness, and empathy contribute to customer satisfaction. Empathy was the priority for improving the quality of employees. Six attributes based on importance performance analysis (IPA) were identified as the voice of customer (VOC). Based on QFD evaluation, it was found that for the most critical professional improving the quality of customer service is performance as an added value for the logistics process, and the lowest is the fast response from the customer service team. Highest technical requirements: cycle time and lowest stock out. The technical implications of the SERVQUAL and QFD approaches can be used to increase customer satisfaction through improving the quality of human resources and procurement management.]]>
<![CDATA[Improving the Finishing Process of Food Packaging Products Using DMAIC Method ]]>
<![CDATA[Hery Hamdi Azwir]]>
<![CDATA[ Jurnal Rekayasa Sistem Industri Vol. 11 No. 2 (2022): Jurnal Rekayasa Sistem Industri ]]>
Publisher : <![CDATA[Universitas Katolik Parahyangan ]]>
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DOI: 10.26593/jrsi.v11i2.5318.129-144
<![CDATA[PT PP2 which is engaged in printing and packaging manufacturing has to provide good quality products and continue to make improvements to survive and win the competition. Currently, PT. PP2 produces a premium product which is a Food Packaging Product program from a company namely Target. Unfortunately, there were many defects found in the production area especially in the Finishing Process Section. Based on the historical data from August 2019, there were 184 pieces of defective products per shift. This study is conducted to reduce four main defects in the finishing process section of food packaging products which are Bending, Plastic Broken, Damaged Shrinkwrap, and PET Bumpy. The DMAIC methodology as a proven and well-known quality improvement method is selected for solving the problem escorting other methods or tools such as why-why analysis, brainstorming, Kaizen activities, and FMEA. The result of implementation shows that defects decreased by 9.05% (from 184 pieces to 21 pieces of defective products per shift) or from 10% down to 1.17%. With this achievement, PT PP2 can be meet the customer requirement and deliver the product within time. This study again also shows that DMAIC is one of the best choices in improving quality, especially in manufacturing industries. ]]>
<![CDATA[Integrasi Lean dan Green Manufacturing Untuk Mengurangi Pemborosan Proses Rekrutmen Karyawan Pada Industri Manufaktur di Indonesia ]]>
<![CDATA[Hibarkah Kurnia]]>;
<![CDATA[Indra Setiawan]]>;
<![CDATA[Hernadewita Hernadewita]]>
<![CDATA[ Jurnal Rekayasa Sistem Industri Vol. 11 No. 2 (2022): Jurnal Rekayasa Sistem Industri ]]>
Publisher : <![CDATA[Universitas Katolik Parahyangan ]]>
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DOI: 10.26593/jrsi.v11i2.5608.145-156
<![CDATA[Recruitment is the process of selecting a candidate to be part of the organization. The recruitment process in every manufacturing industry mostly starts from making advertisements to the skills training process. The recruitment process that occurs in the Pro Audio (PA) manufacturing industry is a long Lead Time (LT) and Process Time (PT) and the presence of paper waste reaches 191.6 kg per month. The purpose of this study is to reduce the LT of the recruitment process in the PA industry and reduce paper waste to give full attention to environmental sustainability in the manufacturing industry. The method used to overcome the impact on environmental problems caused by the industry is the Integration of Lean Manufacturing (LM) and Green Manufacturing (GM). The results showed that the LT of recruitment decreased from 17.9 days to 16.4 days or there was a decrease in the ratio of 8.37%. Waste paper (application file) can be eliminated from 191.6 kg/month to 0 kg/month. PT decreased from 76.21 hours to 74.20 hours decreased by 2.63%. The results of this study have a positive impact on the PA industry towards green manufacture because it can reduce paper waste that can pollute the environment.]]>
<![CDATA[Perancangan Sarana Kerja yang Multifungsi dan Portable di Masa Pandemi Covid-19 bagi Pekerja Working from Home ]]>
<![CDATA[Kartika Suhada]]>;
<![CDATA[Elty Sarvia]]>;
<![CDATA[Rainisa Maini Heryanto]]>;
<![CDATA[Theodore Setiawan Widjaya]]>
<![CDATA[ Jurnal Rekayasa Sistem Industri Vol. 11 No. 2 (2022): Jurnal Rekayasa Sistem Industri ]]>
Publisher : <![CDATA[Universitas Katolik Parahyangan ]]>
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DOI: 10.26593/jrsi.v11i2.5660.181-190
<![CDATA[During the pandemic period, many people work from home, so work facilities are needed that could support the implementation of their work. However, the body also needs to be kept healthy to stay in shape, for that exercise is needed. The technique used in design development is the Design Thinking method focusing on the integration of user needs. The use of this technique is done by collecting some input obtained from users who are still working from home during the pandemic. Work and exercise that is done in a house that has a limited area that becomes an obstacle. Therefore, it is necessary to design a work facility that also functions as a sports tool, so that it does not require a large room space in the house. The results of the research are in the form of a proposed work facility consisting of a table, chair that can be adjusted in height, and sports equipment which includes a stationary bicycle, arm swivel device, jogging plate, and stepper. the design of the work facilities is made considering the ease of installation and convenience to be carried everywhere (portable) and comfortable when used.]]>
<![CDATA[Penentuan Format Penulisan Laporan Ilmiah yang Ergonomis pada Media Kertas untuk Mengefisienkan Penggunaan Kertas. (Studi Kasus pada Mahasiswa Universitas Ma Chung Malang) ]]>
<![CDATA[Novenda Kartika Putrianto]]>
<![CDATA[ Jurnal Rekayasa Sistem Industri Vol. 11 No. 2 (2022): Jurnal Rekayasa Sistem Industri ]]>
Publisher : <![CDATA[Universitas Katolik Parahyangan ]]>
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DOI: 10.26593/jrsi.v11i2.5663.191-200
<![CDATA[Paper usage in Universities leads to a large amount of paper waste. An adjustment of writing format without overriding ergonomic aspects is a legitimate way of using paper more efficiently. Three factors affect reading comprehension i.e line length, spacing, and font size. The experimental design 2 × 3 × 2 complete randomized design (CRD) had been proposed and twelve combinations of treatments in the form of writing format had been tried out to respondents. Each treatment was repeated three times and each respondent only got one treatment. The best writing format is line length 10.2 cm, spacing 2, and font size 12 point. Paper savings that can be done using the suggested format compared to the currently used writing format in University is 40% and 25%, while the efficiency is 46.95% and 21.02%.]]>
<![CDATA[Perancangan Eksperimen Proses Ekstrusi Dengan Bahan Plastik Bekas Pakai ]]>
<![CDATA[Hanky Fransiscus, S.T., M.T.]]>;
<![CDATA[Sugih Sudharma Tjandra]]>;
<![CDATA[Monika Pangestu]]>;
<![CDATA[Lusi Handranto]]>
<![CDATA[ Jurnal Rekayasa Sistem Industri Vol. 11 No. 2 (2022): Jurnal Rekayasa Sistem Industri ]]>
Publisher : <![CDATA[Universitas Katolik Parahyangan ]]>
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DOI: 10.26593/jrsi.v11i2.5750.157-166
<![CDATA[Today, plastic waste is a serious problem and needs to be resolved immediately. Indonesia is the second largest contributor of plastic waste to the sea after China. This condition needs to be resolved immediately by looking for alternative solutions for plastic waste in all areas of life, including plastic waste in educational institutions. Observations at the Parahyangan Catholic University (Unpar) show that 41% of the total inorganic waste come from plastic packaging bottles. One alternative solution to the plastic waste problem is to recycle plastic waste and process it into other products that can be used. One alternative that is being explored for the process of recycling plastic waste in the Unpar environment is to use an extrusion machine in the Production Process Laboratory of the Faculty of Industrial Technology (FTI) Unpar. However, this machine has never been used for recycling plastic waste to be made into other products and the process parameters that can produce a good product are not yet known. Therefore, in this study, experimental design was carried out to determine process parameters to produce a good product with the existing extrusion machine. The plastic waste used in this test is plastic waste from Polypropylene (PP) plastic and Polyethylene Terephthalate (PET) plastic. The research consist of determining factors, factor levels, and randomization of treatment using completely randomized design method. The response of this experimental test is the result of product quality assessment involving 3 experts. The results show that the extrusion process on PET plastic waste materials with existing machines has not produced good recycled products. Other processes and machine improvements are still needed to produce a good product. As for PP plastic waste material, the recycling results obtained are quite good. The ANOVA test results show that the barrel temperature will affect the value of the quality of the product produced from PP plastic waste. ]]>
<![CDATA[Rancang Bangun Purwarupa Alat Bantu Pengukuran dan Pemotongan Gulungan Material Di Retail Bahan Bangunan ]]>
<![CDATA[Agustina Christiani]]>
<![CDATA[ Jurnal Rekayasa Sistem Industri Vol. 11 No. 2 (2022): Jurnal Rekayasa Sistem Industri ]]>
Publisher : <![CDATA[Universitas Katolik Parahyangan ]]>
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DOI: 10.26593/jrsi.v11i2.5791.201-210
<![CDATA[This research was conducted by taking a case study of a retail store that sells various kinds of building materials. Workers in this shop found it difficult to measure and cut any roll-shaped materials. In addition to a longer time to measure and cut the materials, workers also experienced several kinds of pain after doing these activities. Based on the result of Cornell Musculoskeletal Discomfort Questionnaire (CMDQ), it was known that the workers experienced pain in their lower back (23.6%), upper back (20.5%), waist (14.1%) and neck (12.7%). Therefore, in this research, a tool will be designed to make it easier for workers to measure and cut roll-shaped material. The design was carried out based on the results of body posture analysis using the REBA (Rapid Entire Body Assessment) method. The improvement of the worker's posture was carried out by making a tool for measuring and cutting roll-shaped materials. The 3D model for the tool was developed by using the CATIA application. The design of the tool is in the form of a support with 2 rollers which have a total dimension of 150 cm long, 50 cm wide and 110 cm high. Based on REBA analysis, it was known that there was a significant decrease in REBA scores from 11 (high risk level) for the current work posture to 3 (low risk level) in the proposed work posture using the designed tool. This decreasing of the REBA score happened because the tool was designed so that workers can operate it in a standing position with a roller at elbow height. To ensure that the designed tool could work properly, a prototype of the tool was made in a small scale model. In addition to accomodating ergonomic posture, the tool prototype also could measure the material automatically. The measurement automation process uses Arduino as the main microcontroller which will regulate the motion of the stepper motor used.]]>
<![CDATA[Design of Vehicle Routes for Rice Distribution System in Bandung Using Simulated Annealing Algorithm ]]>
<![CDATA[Nova Indah Saragih]]>;
<![CDATA[Peri Turnip]]>
<![CDATA[ Jurnal Rekayasa Sistem Industri Vol. 11 No. 2 (2022): Jurnal Rekayasa Sistem Industri ]]>
Publisher : <![CDATA[Universitas Katolik Parahyangan ]]>
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DOI: 10.26593/jrsi.v11i2.5842.211-220
<![CDATA[VRP (vehicle routing problem) belongs to the problem of NP-hard. It makes the computation time becoming longer as the number of data increases. This statement is in accordance with previous research which solved the VRP for the rice distribution system in Bandung which consisted of 40 demand points in the form of traditional markets using the optimal method. The computational time required is 167 hours 52 minutes 38 seconds. Therefore, a heuristic method is needed to solve VRP with a more efficient computation time and an acceptable solution. The purpose of this paper is to complete the VRP by using an annealing simulation to design a rice distribution system in Bandung. Simulated annealing (SA) is a local search algorithm (meta-heuristic) that is able to get out of the local optimum. Its ease of implementation, the use of hill-climbing motions to avoid local optimal, and the convergent nature, have made SA a popular technique over the past two decades. After comparing the results to the ILP model, the computational experiments show what the SA algorithm developed in this paper is able to produce a relatively small gap in terms of total transportation cost, which is 1.26%. This paper has also succeeded in improving the previous paper by reducing the computation time to 19 seconds using the developed SA algorithm. ]]>
